![]() Check the “Bug Reporting” and “Known Issues” sections to see if the problem you have is something Z already knows about.DO NOT contact live chat for advice on how to play the game, to complain about an aspect of the game you don’t like, or to offer suggestions. Zynga has a (posted) policy in which your access to live support might be restricted or revoked if you overuse or abuse its availability. I have NEVER had an inconvenient or less-than-stellar experience with Tier I representatives (Tier II is an entirely different issue but OT for this post). Zynga Tier I support via chat is an excellent resource – the representatives are friendly, helpful, and able to fix a lot of common issues. Email takes a long time – I would highly recommend the LIVE CHAT option. I’ve had to help MANY people contact support to resolve modest issues, and I’ve decided rather than going through it over and over, I’ll post this to use as a reference.įirst, you can contact support via either LIVE CHAT or email. FarmVille 2 Contacting Support Guide by killumshannon
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